📿 Sam's Streak - "There are connection issues right now..."

Alienscar · September 2021

Hello @rowdyrowleys Unfortunately you aren't the first person to complain about this issue, but at the moment there doesn't seem to be any sort of official response to the issue and all we can do is move on. It has disappeared from your game because the event has finished.

You can try contacting King Support to ask if they will replace your missing rewards. They generally do not replace free boosters that have been won through the game, but they might as a gesture of goodwill.

Licia222 · September 2021

I am having the same issue.

scurranrn · September 2021

Same issue with Sam's sweet streak.

I won but cannot collect. Error with unable to load the prize.

Diamond_Lim · September 2021

Hello there! @beechsundowner, @Ebie64, @ilazabeth29 and @Licia222 👋

Welcome to Sweet King Community! 👑

Thank you for your feedback! This problem has reported by @kiara_wael the Candy Crush Moderator then we hope Community Team fixed this issue soon. 😉

Oops! This area is Player's Corner (not Candy Crush Saga), don't worry! I moved this thread to Candy Crush Community while you can continue commenting on this thread! 😉

If you want to ask this game question, please ask on Candy Crush Community (Correct Area). Thanks! 😉

You can also participate on Candy Crush Contests here that you can chance to win gold bars on this game and win badges on your view profile! 😉

Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

Have a nice and safety day! 😊

crystalgarces · September 2021

Same problem here too

Diamond_Lim · September 2021

https://community.king.com/en/blog/discussion/comment/1807768#Comment_1807768

Welcome to Sweet King Community! 👑

Thank you for your feedback! This problem has reported by Kiara the Candy Crush Moderator then we hope Community Team fixed this issue soon. 😉

Oops! This area is Player's Corner (not Candy Crush Saga), don't worry! I moved this thread to Candy Crush Community while you can continue commenting on this thread! 😉

If you want to ask this game question, please ask on Candy Crush Community (Correct Area). Thanks! 😉

You can also participate on Candy Crush Contests here that you can chance to win gold bars on this game and win badges on your view profile! 😉

Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics and please don't hesitate to ask any one of the Game Moderators on my previous reply here. 👆😊 To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

Have a nice and safety day! 😊

Nonna2986 · September 2021

Sams sweet streak

unable to claim rewards as a dozen other people have stayed it, it’s been at least eight hours and I’ve still not been able to claim! Thanks for all you can do!

wykoon · September 2021

Hello there @Nonna2986 and good day to you.

Thanks for sharing your issue and unfortunately, several players are experiencing the same issues as you. However, the mod in charge is checking with the Studio about it. Meanwhile, you can counter check that you have the latest game versions so that you won't missed out anything. Also, you can bookmark this discussion for any updates on the issues.

Whilst you're here, please check out this guide to help you find your way around.

If you have any questions, please don’t hesitate to ask by tagging one of the Game Moderators by using the @ symbol and then type out our name. You will see a drop box that you can click on the correct name. Then hit the enter button and your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

Happy exploring and see you around the Community! 😊😊

Nonna2986 · September 2021

🤨 realized several players already had the issue because I could see on the message board all the screenshots! You seem to be very cavalier about this problem, but what you don’t realize is a lot of people, and I am one to spend quite a bit of money to play this game successfully because they enjoy it, and when we win a prize, we like the prize, not looking for Recognition just our prices that we have worked for and spent money to earn! I went back end of the game to see if anything had changed and now the Sams Streak game/leader board is even deleted! So how are we to plan our prices now or do you just send them to us? 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️ I’m a little more concerned about your cavalier attitude, just play the game have fun well hell that’s why we do it because we have fun!