🍫 Chocolate Box - Server error!

kiara_wael

Hi and Welcome to the King Community.

Sorry for the Inconvenience . At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated. A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.

You will find the complete information in the link below.

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

Thank you

staceyk88

https://community.king.com/en/candy-crush-saga/discussion/comment/1890555#Comment_1890555

Hi

It’s not fixed. I even deleted the app and reloaded it losing all my boosters and it worked until I got to the third box as it does every time and then I get this error. Playing on iPhone 12…latest iOS update and latest version of the app.

Linda_Mayo-Maza

My candy box just keeps saying server couldn't be contacted. If it isn't going to work maybe we could have a replacement of another game to get rewards. Thank you

CatJ

I lost Candy Box ages ago. It disappeared as soon as that Kardashian woman was removed. I also can't access anything via King.com anymore. I've asked support about it SEVEN times, but there's been no help. I'm starting to think no one cares about customer service or keeping the game working.

José_Savelkoul

https://community.king.com/en/candy-crush-saga/discussion/comment/1891863#Comment_1891863

Hi @kiara_wael,

I guess you must have missed that Crazy Cat Lad said (yesterday):

Thank you all for your patience!

This Server error with the Chocolate Box is now fixed, but you will need to download the latest update to get the fix in your game.

If you still have issues after updating the app and restarting the device, please let us know and post also the app version you have installed.

But for your info, I also do get the feeling things still ain't sorted at all. Lots of people have done all these steps but it didn't help them. Please have another look at it.

Have a nice evening

Aj69

https://community.king.com/en/candy-crush-saga/discussion/comment/1891593#Comment_1891593

What version of the app is the correct one.. the Android store has no update today or yesterday in the U.K.... so what version are we looking out for please

baileybones1

Still getting the chocolate box server error

ElviraKukuliyeva

Same here....Google store for Android doesn't give manual updates whenever we want. Have to wait when it's going to be released.....

Hopefully it will work after update...🙄

Linda_Mayo-Maza

well It seems to be customer service has gone down hill with alot of things. Thanks for the info though!!!!

scubajane

I have version1.214.0.1 and I am getting a "server error" on my chocolate box still.