🍫 Chocolate Box - Server error!

pkilgore

I have the latest update for candy crush and I have signed out then back in, tried restarting and nothing has worked. I play on a iPad. I don’t know what version it is. Any help out there?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/354637/my-chocolate-box-still-says-server-error

Hi and Welcome to the King Community.

At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated. A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.

You will find the complete information in the link below.

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

Thank you

Jennad

I’m still having problems with the server error. Also can’t log in to my account. Telling me it’s a connection error. I’ve had these problems for over a month.

Glenn1972

Hello @Jennad , welcome to the King Community!

For the latest news and instruction we are following this link below

Just tap the words "View Post" ⤵️

https://community.king.com/en/candy-crush-saga/discussion/353744/%EF%BB%BFking-com-game-not-loading-login-not-working

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/354642/chocolate-box-server-error

Hi and Welcome to the King Community.

At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated.

You will find the complete information in the link below.

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

ElviraKukuliyeva

I did everything, cleared cache, loged out, restarted my device, logged in again and still have same message of connection error....

The only step I can't do, update as it's not available to do whenever I want, I have to wait for update availability released on Google play....and I believe it's ones a week...

Is there a way to update a game up manually?🤔

Juls1982

my game is updated and I still have problem with chocolate box. I tried everything and it didn’t help. How can I fix this?

kiara_wael

Hi and Welcome to the King Community.

At the moment there are some server related issues with the chocolate box and work is underway to resolve the issue. and Investigated. A post on this topic already exists in our community and your post will be attached to that post so I'm closing this post for now.

You will find the complete information in the link below.

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

Thank you

Lindark

Let us know if you were able to troubleshoot your issue or if you still need some help :)

ishiwago

https://community.king.com/en/candy-crush-saga/discussion/comment/1890555#Comment_1890555

Stupid question from me: how do you update Candy Crush on PC when running on Facebook?