🍫 Chocolate Box - Server error!

donnab123

how to update on a pc

Tracy3b

I am still unable to open my chocolate box with the updated version 1.214.0.1 and I have restarted my device

Lindark

Hi there, here is a link for all current information regarding this issue. Good luck and happy candy crushing!

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

kiara_wael

Hi and Welcome to the King Community

Sorry for the Inconvenience . If you still have issues after updating the app and restarting the device, please let us know and post also the app version you have installed. Here

Glenn1972

Hello @Tracy3b , welcome to the King Community!

Reports continue here about problems with the Chocolate-box and directives have been given. Would you care to read and leave a comment along with other players Here. I think it will help. Also you may receive any new information about the Chocolate-box by staying tuned there.

Thank you

donnab123

updated and still the chocolate box not working

demons

I'm pretty certain you are only unlocking the pass & still have to play the levels to actually receive the boosters.

kevdog

I'm receiving this error with chocolate box and have so for about last month. I even purchases new phone and had to install app on new phone and log back in and still getting error. Ios 15.0.2

Twiglet474

So after the last completed chocolate box disappeared without prizes, a new one came up which worked until the box went silver. Now I have a silver completed box and again the ! Is back with the server error. Seriously needs sorting, or take the box game off the app.

lexibanner

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

Completed the golden chocolate box and then got the server error, and could not claim the prize. Very frustrated. Have now updated the game, but found that info too late and the box expired. Now I'm on a new box, but would like to claim the prizes I completed.