🍫 Chocolate Box - Server error!

spurkey

I updated the game but I still have the connection error for the candy box. What do I do now?

Screenshot_20211110-105315.png

Alienscar

Hello @aautz1 the server issue should have been resolved now.

Please see the information from @Crazy Cat Lad below

If you are still having issues after updating your app please post your app version in the discussion linked below.

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

Alienscar

Hello @aliciagreen you are right it has been posted that the server issue has now been fixed

If you are still having issues please post what app version you have in the discussion linked below. Just click on the view post button to open the correct discussion

https://community.king.com/en/candy-crush-saga/discussion/349923/%EF%BB%BFchocolate-box-server-error

L_G

Yes my chocolate box has said server error for weeks. I tried uninstalling and reinstalling but still not working. Help??? Version 1.214.0.1

Annsie

I have app version 1.214.0.1 updated one week ago and I have had that server error message for about 3 -4 days now There is no newer version to update. So how do I get the server error corrected?

Alienscar

Hi @Annsie the current version of the app is 1.214.1.2.

aautz1

@Alienscar I updated the game as well but it's still not working

demons

I get the server error message too but my chocolate box still works. I have 0.00 time left all the time but doesn't expire until the 2nd day. If I am claiming the prize, server error appears but if i check the prizes they still get added.

Annsie

Hi @Alienscar Thank you for that information. How do I get that version? The app does not have an update available.

I just noticed I also have the same issue others are mentioning regarding the season pass notification stating "Claim" when there is no reward to claim. Levels 2, 4 & 6 on the Season Pass are also empty. I have closed the app and restarted the phone and the issues with the chocolate box and season pass continue.

Alienscar

Hi @Annsie what platform (android, iOS, Win10) do you play on?

Tiers 2, 4, 6 and 8 are supposed to be missing from the Free Pass side of the Season Pass.

I believe the constant 'claim' status is being looked at by Game Team

https://community.king.com/en/candy-crush-saga/discussion/353409/%EF%BB%BFseason-pass-halloween-issues

https://community.king.com/en/candy-crush-saga/discussion/354694/this-glitch-hasnt-been-fixed-yet