I forgot my password and can't access my email connected to my account. I want to keep my progress

Otismyman

Phone updated now on level 1? I was on level 4768.

game id 13005992836

can this be reset

thanks

Glenn1972

https://community.king.com/en/candy-crush-saga/discussion/352675/i-forgot-my-password-and-cant-access-my-email-connected-to-my-account-i-want-to-keep-my-progress

Hello and Welcome to the King Community

Click "Forgot Password" and you will get a confirmation email link.

You can set a new password through the link.

The confirmation email sometimes reaches the spam box

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/352675/i-forgot-my-password-and-cant-access-my-email-connected-to-my-account-i-want-to-keep-my-progress

Hi and Welcome to the King Community

Please email Player Support directly from the game on mobile.

First make sure the game is connected to Facebook or a King account so the game can be restored on an account.

Then go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on!