Android 11

Gary_Fogle

Was abled to watch adds with no problems with nine but now with android 11 a lot of the time they won't play! Why?

kiara_wael

Hi and Welcome to the King Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login

Also make sure you have at least 2gb of storage space on your device

Alienscar

I would say the why of the problem is unknown at the moment @Gary_Fogle but I don't think the issue is confined to Android 11. I use Android 6 and have had issues with ads not playing and causing the game to crash.

Also issues with adverts have been going on for some time

https://community.king.com/en/candy-crush-saga/discussion/321675/booster-ads-go-black

https://community.king.com/en/candy-crush-saga/discussion/304020/ads