Locked out

pbrady325

I’ve been locked out due to wrong password how do i reset! 😩

Glenn1972

https://community.king.com/en/candy-crush-saga/discussion/353597/locked-out

Hello and welcome to the King Community!

Hope this helps you to reset your password. Please comment below if you need more help

In your game

To change your King account password or email address in your game:

1. Tap the settings icon in your game
2. Tap "My Profile"
3. Tap the "EDIT" button beneath your current email address
4. Type your current password. If you've forgotten it or you would like to change it, you can press "forgot your password?"
5. Now that you've passed the security check, you can adjust your name and email address
6. Tap "Submit" when you are done to confirm your changes

In a web browser

To change your King account password or email address in a web browser:

1. Go to HERE. in a web browser
2. In the top-right menu, click on "Games"
3. Click on any game
4. In the top-left corner, click "Log in"
5. Enter your details to log in, then go back up to the top-left of the page and click on "Settings"
6. Click on "Account". You will be prompted to type your password again
7. You will then see an "Account Settings" page where you can change your email address and password

pbrady325

Thank you!!!

Glenn1972

Hello @pbrady325 ,

You may need have to contact the Player Support team? They can help you easily. Just tap or click HERE to email them.

Thanks a lot 🤗

I'm sorry this has happened to you.