Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I created an account with e mail to save progress.when I first log in all features gone? No fantastic 5 or anything. Only have booster wheels and piggy bank. Tried going to features but there is only one option to turn hints on or off. Wish I hadn’t set up an account now!
Hi @zipata , welcome to the King Community!
Let's try to get some of your features back
If on a mobile, would you try this please? -> Force Close your game App and restart your device making sure to leave it switched off for at least 10 seconds before turning it back on again.
If you are on a different device please reply
Also Note: After creating a new account you might have to play a few levels for features to reactivate and return
Let's hope for the best
Reply below with your result please
Hi and Welcome to the King Community
After log in, play one level force closed and log in again .
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.