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How can I stop game from crashing and getting g back the lives i had

GaBulldawgsGaBulldawgs Posts: 1 Newbie

My game has been continuously crashing g. Every single gle time I watch an ad for extra life or booster. This last time it crashed, I lost well over 600 lives and all of my boosters. I worked so hard at getting to the progress I was once was before it crashed. Im so frustrated with it!!!

Best Answer

  • lindarklindark Posts: 2,196 Level 5
    Accepted Answer

    Hi there, it seems a number of people experience crashing from ads. You can try signing in and out of your account. A crashed game shouldn't delete your boosters, however. Did you delete and reinstall your app? That would cause your boosters to be deleted.

    Accepted Answer

Answers

  • Hey! Would you like to give us your opinion?

  • lindarklindark Posts: 2,196 Level 5
    Accepted Answer

    Hi there, it seems a number of people experience crashing from ads. You can try signing in and out of your account. A crashed game shouldn't delete your boosters, however. Did you delete and reinstall your app? That would cause your boosters to be deleted.

    Accepted Answer
  • kiara_waelkiara_wael Posts: 70,656 Candy Moderator

    Hi and Welcome to the King Community

    Which device are you play ? If the steps Here doesn't help, 

    Please email Player Support go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email

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