Why does one ad freeze up and I lose my turn or power up

brbreshears_1

The ad makeover guru freezes towards the end and I lose my power up I'm trying to get or my extra turns and I lose everything and the game starts over making it harder for me to beat the level. It just does it on that one ad.

Lindark

Sorry to hear you're having trouble with that :( I hear others are too. Hopefully it will get resolved soon. Cheers!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/357014/why-does-one-ad-freeze-up-and-i-lose-my-turn-or-power-up

Hi and Welcome to the King Community

This issue is being looked into.

The Power Pops is still in a develop phase and being play tested, therefore it may have some minor issues.

All should be set and fixed soon when the feature will go live for all players.

Lindark

Sorry to hear you're having trouble with that :( I hear others are too. Hopefully it will get resolved soon. Cheers!