How to restore my progress on my iPad

lolo55

I can’t get progress back on my candy crush on I pad keep saying connection error

Glenn1972

Hello @lolo55  , welcome to the King Community!

Have you lost your levels? Here's how to get them restored.

This information HERE should help!

Thanks

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/357054/how-to-restore-my-progress-on-my-ipad

Hi and Welcome to the King Community

Please email your game reset request to Player Support directly from the game by going to the game's Settings and Help Center, choose a topic and tap 'Contact us'.

When you have received a reply from Player Support that the game has been reset, remember to delete and reinstall the app on your device before you open it. The device's cache memory may otherwise restore the game back to your level when opening it.