🎬️ Video ads disappearing or not available

kiara_wael

Hi and Welcome to the King Community

Are you play Candy Crush Soda ?

The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

idhamaniezt

But to much long,when i get my ads back

suhib

Why do I no longer see ads in the game?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Magda_Lela

Since I bought a booster I've Lost all ads si o cannot get extra help. You keep answering to other players that we were part of a test group and that we are no longer on it. I have been playing to this Game for 15 years or longer and I always had ads available so I don't beleive what You are saying about test groups .. I just hink that You want our money which is ok somehow Buy You also should give the players who pays the chance yo get ads booster aswell.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

kannan1988

Video ads not available for my account. I am connected fb account

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Omarjalal

The ads don't show up for me, please help

kannan1988

🤣🤣🤣