🎬️ Video ads disappearing or not available

Thanes

I've reported about this issue which never get reward gifts ads. How u expect players to pass the level without the ads. You should give candy players reward gifts ads to pass tough level . Do action on it .still I never get ads.. Thank you

chauhanabhi2007

Why I am not getting ads for last few days

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/423829/still-never-get-rewards-ads

Hi there @Thanes and welcome to the community!

Many players never get adverts in their games. I myself played 15,000 levels in Candy Crush without adverts, so it is definitely possible to succeed in the game without them. King allocate players into different test groups, but I am pretty sure that players with no ads in their games get other perks in their games which players with adverts don't get. Personally I prefer playing without ads. I get by very well without them.

Raffaella_Pian

https://community.king.com/en/candy-crush-saga/discussion/comment/436775#Comment_436775

same thing happened to me. I did the mistake to purchase a 2 euros of something and after that all the ads disappeared but also almost no one of my contacts receive my life requests so that storage is now always empty. I tried to contact support multiple times and they never answer

LeticiaGusman

How can I access the advertising videos that make the stages better?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

1958naomi

How do I get all of my opportunities to get extra lives or extra moves by watching adds?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

1958naomi

I had them until I made the mistake of purchasing something to finish a difficult level. I’m so sorry that I did that! I don’t enjoy the game as much anymore. It was so fun having all of the extra lives and boosters. I felt accomplished in the game!