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Hi @chaehong70 and welcome to the King Community!🤗
These features aren't always permanent in the game, they come and go. They are also only available to a small number of players. But don't worry, that doesn't mean they won't reappear in your game again.
Take a look here for more information:
Hey there; but it seems like you're no longer part of an experimental test group (of guinea pigs) with the feature, see here.
Some will get adverts & others won't, different people get different features; so you just have to deal with the experiment for as long as it lasts, but (try to) have fun.
And do not delete the game in an attempt to restore the feature, as any accumulated boosters/received game lives would also be deleted (if playing via mobile devices); see this.
You're basically at the mercy of those tasked with maintaining the game on whether or not you get that feature restored to you.
But once you make a purchase within the game, don't count on it; here's an example from another unfortunate player.
Guinea pigs, such adorable little creatures...
Thanks for your info. yes i do make a purchase . But the free spin feature still there after the purchase. It disappeared after I click agreed on the new terms and condition which pop up when i started the game. I have no choice but to accept the new terms and condition in order to play the game.
From what u explained, that means after i make a purchase i will not have the free spin feature anymore is it?
I strongly feel that it is so unfair to those who spend money in the game. Can King please take consideration on this matter.
We all are loyal players.
Thank you.
HI , if like u mentioned when we make a purchase then the feature will gone. That means King is punishing players that let them make money. I hope they can reconsider on this matter. If i know in advance on this issue i would not make any purchase.
Hopefully they will let me have back the feature. Many thanks for your information.