🚫 What happened to the extra moves when you click on give up? (fixed)

pillow6

Go here. https://community.king.com/en/candy-crush-saga/discussion/376482/lives-inbox-how-does-it-work#latest

minnaj

That is not what I'm asking. I'm talking about when you finish a level unsuccessfully, and it asks you if you want to continue by buying extra lives with 10 gold bars. It starts at five lives, and eventually should increase the amount of lives you can buy for 10 gold bars, but this game is not doing that. It is stuck on five lives only.

pillow6

Please force to close app, clear cache, log out then log in.

minnaj

I did that and now I lost all of my progress. It has brought me down to level one.

pillow6

Go here. https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored/p1

olyamt

As of today, I lost all of the possibilities to pass newly released levels. The extra moves in the end are gone, no matter how many times I play and lose a level. The current one I'm stuck on has been played at least 50 times. The game supposed to bring joy and relaxation not the constant stress and anxiety. More and more top players will stop playing with the rate it's been going

minnaj

I still cannot restore my levels. I have contacted customer service by email.

pillow6

Go here. https://soporto.king.com/contact follow the steps above to work.

minnaj

I have already done that. Thanks.

Carol

https://community.king.com/en/candy-crush-saga/discussion/comment/2316674#Comment_2316674

I too won 6203 the problem is that when you end game after 6203, each time you ran out of points and hit end game you would get 5 extra points maximum 30 with 10 gold pieces. This would happen for each game and it wasn't the first time you hit end game. The fathom xtra points would start over for each game