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I play on an iPad, on level 9100. Recently logged on and all of my inventory was gone! Also listed me as a newbie, but still showed on game 9100. Earned some inventory, next day that was deleted. How can I get back my inventory? Thank you đ
Very sorry for your problem! You can check to read here (Lost boosters on your mobile? Oh no! Letâs see if we can solve it!) that I hope you can understand to read them.
â ď¸ So please also attention when you have trouble to lose all of your boosters! â ď¸
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!Â
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.Â
Itâs best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.Â
They do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. đ
I have candy crush on Android and also on my Ipad. I needed to reinstall on my Ipad and lost all items in my inventory as well as lives friends have sent,which was about 180 lives. On Ipad I used King account to sign on and for my android it is Facebook. My inventory consisted of 5xcolour bombs, 2xhammers, 4xstripes, 3xcoconut wheel, 2xfree switch, 4xjelly fish, 4xlucky candy, 1X UFO, 1xstriped brush and 1xparty booster. Please can you help me get these back. Thank you
Hi and Welcome to the King Community
Congrats for your progress. Please check this page for more info
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isnât updating Episode Race counter isnât advancing Game progress resets to level 19,686 after closing and reopening the game Sync issuesâŚ
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and Iâve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donât, here's a quick explanation: đ Video ads are not a permanent feature in the game. Like other special features, they can come and go. TheyâreâŚ
Welcome to the Community đ If youâre having trouble with your game, whether itâs missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center đ Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toâŚ
