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I don't know for sure @Lion74, but I would guess your problem is related to a known issue. You can read about the issue and check for any new news on the issue by clicking on the the link below. Just click on the View Post button to open the discussion.
It is unlikely that King will/can reinstate your Candy Royale,but if you spent any real money playing the seven levels they might refund, or give you some boosters for your loss.
You can read about the issue and check for any new news on the issue by clicking on the the link below.
Waiting for that link, @Alienscar... 😁
App crashes can be very frustrating, especially while in the middle (or end!) of Candy Royale. However, I very much doubt you were on your way to get the whole prize only to yourself. Unless you were really lucky, ofc, but that's unlikely.
What's your current level? Did Royale reappear in your Events tab after restarting the game or doing a(ny) level? Have you done it before? Did relogging help?