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meastro

meastro Posts: 2 Newbie

November 2022 in Support

the adverts are not working, instant blackout and having to start all over again !!!!!!

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Lindark Posts: 5,681 Sweet Legend

November 2022
Hi there, are you able to skip the ads and not watch them? Here is a helpful thread about this topic
https://community.king.com/en/candy-crush-saga/discussion/358258/%EF%B8%8F-video-ads-disappearing-or-not-available
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kiara_wael Posts: 153,911 Candy Moderator

November 2022 edited November 2022
https://community.king.com/en/candy-crush-saga/discussion/387511/blank

Hi and Welcome to the King Community
Please Check app update - Log out game - Restart Device - Open game and Log in.
https://community.king.com/en/candy-crush-saga/discussion/358420/%EF%B8%8F-video-ads-not-loading-freezing-black-screen
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