Black screen when watching ads - 🚫 Issue reported!

emilie143

This is an issue again black screen on android device when watching g an add

varabha

Same here. Getting a blank screen while running an ad.

karlaloftin

Same here. Using iPad Pro iPad os version 16.3.1. Please help. Kfl

CClover

Android pixel 7 pro. Ads going black every 2-3 ads. Need to restart phone repeatedly. Have cleared candy crush cache and Google cache multiple times. Do not think this issue is fixed!! This is getting progressively more frequent and frustrating

jfj1

When I click on for a new game the screen goes black

King4512

Issue is not resolved, I'm facing the same issue with my galaxy S22+

PummyRaj

Hello @King4512🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that you are experiencing issues with the Ads on your device!!

Can you please tell me if it is just one Ad that is stuck with black screen or is it all of the Ads?

lgh

i have the same problem this morning. I have updated and restarted the phone. when accepting an offer to view an ad the screen goes blank. in a middle of an episode race this is very poor. please fix

CAROLLAVALLEE

I'm glad I'm not the only one going through this with the black screen when I get a chance to get extra moves!! I know that it's not a mistake on my end & am tired of having to use my gold bars to get them!!!

lgh

please solve. not possible to play if one can not get the extra moves. logging out for today. might look for a fix on Monday. all my other probelms are fine. it is only cc on the cell.