Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

I lost my level and inventory

sapd911
sapd911 Posts: 6

Level 1

edited February 2023 in Discussions

i reloaded my game and now I lost all of my inventory and levels. I’m at level 10650. Where did all of my inventory go????? I am so mad. Played over 5 years and lost everything. I am currently on level 124. Where did my levels go????????

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 164,769

    You click here to read to follow these troubleshooting steps of saved progress that I hope this helps and you can back to your current level on this game! 😉

    You can also check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.

    ⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play

    They do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

Hey! Would you like to give us your opinion?