❌ Issues with Episode Race - Not receiving the Gold Bars rewards!

collegeamoco

https://community.king.com/en/candy-crush-saga/discussion/396228/issues-with-episode-race-not-receiving-the-gold-bars-rewards

Level 13880, Race was showing as me being #1 then when passed it, nothing! I'm playing on Android device. Never got the 25 gold bars at all!

loran233

https://community.king.com/en/candy-crush-saga/discussion/comment/2562878#Comment_2562878

I am still having this issue. Maybe slightly different. I get the notification that I have won the episode race. The “click here” is never displayed and my game freezes. After a few times of restarting the game, I get the option to collect the bars. Although I’m currently at a place that the notification is displayed and my game freezes. I’m playing on an iPad, OS level 16.5. I don’t know where to find the level of Candy Crush I’m playing.

lauramoody11

Hello

I won two episode races today and did not receive my gold bars.

How can I speak to support about this? Their email directed me here.

Thank you

Kerrie

https://community.king.com/en/candy-crush-saga/discussion/comment/2666759#Comment_2666759

https://community.king.com/en/candy-crush-saga/discussion/comment/2601848#Comment_2601848

I commented about this here on April 8 but had issues since March. I contacted support and they said if the time and date are changed in the game you can have the issue. They don't know what's causing this problem.

My guess is this isn't a priority for them since we're not winning gold bars then they don't have to give them out, my opinion.

Support basically told me there's nothing they can do and I'm just out of luck.😡 I've given hope of anything being done about this.🤬😭

I don't know how far you are on the map but your best bet might be to make a new account and hope you won't have issues with it.

Good luck!😊🤞

lunarociotoyos731998

Problemas con la carrera de episodios: ¡no recibir las recompensas de los lingotes de oro! No hay ganar todavía nivel gana 5 todos días hace mal