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Hi folks,
I want to reset Candy Crush Saga to level 1. Lose all my boosters, awards, etc. Make it like I never have played it. My User ID is 12833860496. Thank you!
Alan Brooks (aka: xrc37)
Hi Alan,
Your Candy Crush Saga game has been reset back to level 1! As for the boosters you may have in the game, these gets stored on the device itself so we are not able to remove these from your game.
Hope this helps and have fun starting over 😃
Confirmed to have reset. Had to uninstall game first. Thanks a bunch! ^^
No worries 😁
Your game has now been reset to level 1.
Have a Sweet day 😀
Alright... thank you for your effort. Seems I hijacked this other persons thread. But if you can help me with the same. Reset to level 1. Thank you!
User ID is 12843460689.
We will let you know when your game has been reset 😉
I'm sorry to hear you have not been getting help and not to worry, we can assist you 😃
Can you please let us know what is your Game ID?
How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
Thanks 😀
I'm also trying to get my progress reset to level 1 since I want to start over. Sent an email to support but got ZERO help in return. Just some automated reply referring me to this community. 😣
This is so crazy. I read that you should contact support so they can help me reset my progress to level 1. I did just that and get an automated reply in return:
"Thanks for writing in! Let's get you back to enjoying your game. We've automatically matched a guide that we think will help you. If the answer below doesn’t fix your issue then please head to our Community site. You can find the link at the end of this email."
The guide they link to has NOTHING to do with what I asked. So maybe actually read my question first? Anyway, who here in the community can help me rest my account to level 1?
I have like 120 or so gold bars which I care nothing about since they were all free. Playing at higher levels have being annoyingly difficult so I just want to reset and start the game fresh and try to level without using any boosters.
Thanks
Aren't you even reading what the person wrote? >.<
Hi and Welcome to the King Community
If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored
New here? Sign in or create an account to join the fun.
Must I delete my King account and create a new one to send a new link to verify my email as it seem impossible to resend a new after 48hrs. It says that I can ask for a new link in the game through my King account but this is impossible and support can't help me with it so the only way must be to delete the king account…
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
HOW and WHERE do you request a NEW link to verify your email address when the old link has expired? I have been waiting for over 48 hours but nothing is happening. I know you can play the game even if your email address is not verified, but it is very frustrating not to get any answers on how to do it.
How do I post my friends link in the discussion section?
I'm trying to retrieve my progress on the Microsoft Store version of candy crush by logging in with my facebook information. I receive this error, even after authorizing the login attempt on the facebook website. How else can I login?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
