Candy royale

Mshar1405

Completed candy royale haven't received gold bars have logged out and logged back in with fb has advised tried thus twice along with loggin in with email amd still haven't received them 😕

Mshar1405

Hi can you tell me when you will credited with the share of gold bars after completing candy royale?

Diamond_Lim

https://community.king.com/en/blog/discussion/396513/candy-royale

Welcome to Sweet King Community! 👑

Did you update the latest version of this game? 🤔

If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊

1. Open this game

2. Select Profile

3. Select Log Out your Facebook/Kingdom Account then Close this game app

4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).

Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

I hope you can receive your missing gold bars by this feature. 🤞😊

⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

Have a nice and safety day! ❤️😊

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/396519/candy-royale

Oh Dear! You click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you but it taken longer. 😉

⛔ Player Support Team - There is a delay in responses to your support tickets. Read more HERE

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/396519/candy-royale

Hi and Welcome to our Community

Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Thank you

Schh

https://community.king.com/en/candy-crush-saga/discussion/comment/2563785#Comment_2563785

I have not received my gold bar rewards. I have logged out, reopened candy crush and logged in with good Internet connection and up to date version of candy crush. I previously won 7 games in a row on first attempt and was supposed to be awarded gold bars each time per the screens but no awards. I deliberately lost and restarted the candy royale to record evidence. I can email you proof of no reward.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/2566978#Comment_2566978

You click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you but it taken longer. 😉

⛔ Player Support Team - There is a delay in responses to your support tickets. Read more HERE

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2566978#Comment_2566978

Hello, Mr Newbie,

Welcome to the forum! 👋

Is it possible you're got this all wrong? You get a reward - a share of the pot - after completing the required amount of levels (usually 6 to 9) from the first try, not on every step of the way.

They've recently changed the UI and it now tells you how many bars you'll get in the end, provided you remain in the competition. You don't get any gold bars beforehand.

Hope this clears things up. If it doesn't, then you should write to Support to tell them you got nothing after completing the run without failing.

Good luck! ✌