Connection issues (Edit by CM)

BernardMbugua

My internet is strong.

SMills30

Are you connected to Facebook through your account. I'm having trouble logging in with Facebook.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/399013/i-have-the-same-problem

Hello there! 👋😊

You need to go to the Google Play Store and update the game to the latest version first then we hope this issue has been fixed. 🤞😉

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/2589819#Comment_2589819

Hello again! 👋

Great news! This issue has now been solved. If you have been affected you need to go to the Google Play Store and update the game to the latest version. 😉

Then you can reconnect your Facebook Account then you can continue playing next new levels on this game while we hope will not losing your level progress. 😊

If it's still not worked after try following these steps above, you click here to try follow these another troubleshooting steps of this problem that we hope will not losing your level progress while you can continue playing next new levels on this game! 😉

Cheers! 🤞😊

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE