Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello again! 👋
Great news! This issue has now been solved. If you have been affected you need to go to the Google Play Store and update the game to the latest version. 😉
Then you can reconnect your Facebook Account then you can continue playing next new levels on this game while we hope will not losing your level progress. 😊
If it's still not worked after try following these steps above, you click here to try follow these another troubleshooting steps of this problem that we hope will not losing your level progress while you can continue playing next new levels on this game! 😉
Cheers! 🤞😊
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE