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Connection issues (Edit by CM)

BernardMbugua
BernardMbugua Posts: 4

Level 1

edited March 2023 in Support

My internet is strong.

Answers

  • SMills30
    SMills30 Posts: 2

    Level 1

    Are you connected to Facebook through your account. I'm having trouble logging in with Facebook.

  • Diamond_Lim
    Diamond_Lim Posts: 169,023

    Hello there! 👋😊

    You need to go to the Google Play Store and update the game to the latest version first then we hope this issue has been fixed. 🤞😉

  • Diamond_Lim
    Diamond_Lim Posts: 169,023

    Hello again! 👋

    Great news! This issue has now been solved. If you have been affected you need to go to the Google Play Store and update the game to the latest version. 😉

    Then you can reconnect your Facebook Account then you can continue playing next new levels on this game while we hope will not losing your level progress. 😊

    If it's still not worked after try following these steps above, you click here to try follow these another troubleshooting steps of this problem that we hope will not losing your level progress while you can continue playing next new levels on this game! 😉

    Cheers! 🤞😊

  • kiara_wael
    kiara_wael Posts: 158,242

    Hi and welcome to the King Community

    Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    You will find complete information HERE

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