Candy crush level

jcbuz1970

I was on level 1700+ ( can't remember exactly) but my level has reverted to 5.

Been playing for years and really enjoy the game.

Not sure if I signed up with a Facebook or King account originally, tried both but can't get my level back, please help 🤞🤞

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/399567/candy-crush-level

Don't worry! You click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

If it's still not worked, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you bring back your saved progress but it taken longer. 😉

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/399567/candy-crush-level

Hi and Welcome to the King Community

Please email Player Support so they can restore the levels manually on your account.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.