Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I think there is a Glitch on this level. It doesn’t even let me make a turn
Hi @Werner_Cichy , Welcome Back
Thanks for the feedback. Level 13136 has been reported ,
Soon you should be able to play level 13 136 as you are right, it is not working as it should so we are working on improving it as we speak. Check the game later today as I'm sure we would have it solved by then 😉
Hi and Welcome to the King Community
Level 13136 is glitch and has been reported to the game Team. Thank you
Nope.. mine doesn’t allow me to make a move at all
Hi there. Does your game look like mine on the image below? You should be able to move any of the four toffee swirls into the frosted blue candies to make a wrapped candy. Check the video below as well.
Hello, Ms Newbie,
Welcome to the forum! 👋
Is the matter with this level the same as in this thread?
What do I do when the game cheats me?
The level basically fails upon loading your start-up boosters because there are no valid moves, according to the system. This shouldn't be allowed to happen, especially not on the very first move. Like, how hard is it to automatically replace special candies when this happens? 😒
If you're experiencing the same bug, you gotta wait for your timed boosters to wear off. And you should report it to Support. Ask them for compensation too.
Good luck! 👍
Honourable mention: @QueenB @QueenB
Thank you for the feedback. Level 13136 glitch and has been reported
The level keeps saying I have no moves off the start and I can’t make any moves
Thank you for reporting. I'll give this feedback to the game Team
Level 13136 does not allow for you to make any moves be it sends message no more possible moves (again you don't even get to make one move). Then is says level failed. Again I never made a single move.
It worked - passed level with no problem. Thanks again
Will try - thanks
Dont destroy Magic Mixer to early . Magic Mixer earn Bubble gum pop.
Anyone else have this problem with this level - I've tried twice - same result. No way to find more to get rid of .
New here? Sign in or create an account to join the fun.
When will this bug be fixed? How can some players get past this level and others don't even get to make a move? I was in 1st place for tbe gold bars not anymore. Just fix the bug or you will loose players
I ended up at this level too, I'm angry because I just got 30 minute bonuses for everything and this kicked me out
As soon as I start the game it says no moves, shuffling and then says oops. I can see there are moves that could be made!
I have wasted all my lives on every platform and the level won't let me play.
I can't make any moves in level 13136 for two days already. Not with and not without any boosters. When will this bug be repaired?
Hi I have sent email and comment but I didn’t get a satisfactory answer, so this will be my last attempt if I don’t get a resolution, I will leave the game because the level I’m on doesn’t let me play, it says no more switch available and level fail even before I start the level. Because of this, I’ve lost my life, lost me boosters and it was the last level I need to claimed the gold from candy royals!!! Every time I tried to play the level, the following happened…….can you resolve this please….
Hi @goobsterr Sorry to hear that
You have arrived in BW3 no worries I will have this moved across for you and your moderators will be happy to help 💓
This is taking too long to resolve, updates should be provide
Because the bug of level 13136, I accidentally delete the game. When I reinstalled, all my booster was gone, how can I get my booster back.
I’m having same issue and haven’t been able to play for 4 days now
I’ve been stuck on 13136 from a glitch that won’t even give me a chance to take a turn. I’ve reinstalled Candy Crush and even tried playing on my tablet with no success.
Sorry to hear this is persisting.The level should have been fixed! Can you let us know which device you are playing on and the game app version you have installed?
Also, a screenshot of the level when it gets stuck so we can have a closer look.
Thanks ☺️
I have been having the same problem as reported. No moves given
bonjour, je voudrais récupérer ma progression avec mon ID car j’ai transféré avec un compte Apple et je recommence à 0
I got a new phone got logged back in, but I’m missing all my levels of the difference in the levels
To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks
Good morning. As title says, I've lost all my progress. Yesterday I received my new phone and of course I intalled Candy Crush in it but, when I entered via facebook, my progress weren't recovered. Before I was at level 18229 and, as now, in the new phone, always with my facebook account, I'm at level 12, what can I do to…
recuperar meus progressos
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
