Candy Royale not paying a win

Babyking23

I just won the candy royale competition and the gold bars have not appeared in my store. Is there another method of collection?

itsMie

Perlu ke terus bertanya kepada communiti.. tanya pada yang pakar

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting. I'll give this feedback to the game Team. MeanwhileIf you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Diamond_Lim

@itsMie - Sorry for your reply because we can only use English Language that we can understand and help you on King Community. Don't worry! You make sure use Google Translate to translate English Language and repost your discussion and comments with using English Language on next time. You can also read the House Rules here as it's very important to be read about King Community! Thank you for your understanding!

Doondie

https://community.king.com/en/candy-crush-saga/discussion/404236/candy-royale-not-paying-a-win

Hello, Mr/Ms Newbie,

Welcome to the forum! 👋

Do you happen to have a screenshot of the final stage?

Have you had issues receiving gold bars from other features, namely Episode Race and Chocolate Box?