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I’m not receiving my gold bar rewards for the royale or race 🫤
Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
Thank you
me 2
I get No gold bars no mater how they are awarded for a month or 2. 😣
I have tried all suggestions- Log out/in , Restart 🤔
Nothing works, it is a update/BUG in the Candy Crush Saga. 😒
Hi @deneshialucas warm welcome!
I'm sorry you didn't receive your gold bars. The features you mentioned are not available in Candy Crush Friends Saga. I think you mean Candy Crush Saga.
First of all, please make sure that you have the latest version of the game. If necessary, check your store to see if an update is available and run it.
Then clear the cache (ATTENTION: do not delete data) and turn off your device completely for about a minute. After turning on your device, please make sure you have a stable internet connection.
Thank you for playing King games.
Welcome to Sweet King Community! 👑
How about you tried following "Force Stop" of the game from Settings first then you switch on the stable internet connection and reopen playing this game. So I hope your gold bars will be received back on the game soon! 😉
If it's still not worked, you can try these steps here 👇😊
1. Open this game
2. Select Profile
3. Select Log Out your Facebook/Kingdom Account then Close this game app
4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).
I hope your gold bars will be received back on the game soon too! 😉
If it's still not worked after try all of following these steps on above, Please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so I hope they can contact and help you soon. 😊
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
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