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Edited by CM: đ€ Oops! Please repost in English so everyone can understand! Check out our House Rules!
Ps the video works in other places it is just the magic hat videos not launching
I have the same problem started 2 August, I have tried restarting my device and updates.
I have the same problem with the "Magic hat". The problem started recently. The the Button is not responding.
Hello Fred and thank you for taking the time to report this!
You should be able to watch a video so if it's not responding something might be wrong. Can you please restart your device and make sure you have the latest game app version installed?
That is still an answer đ
Bouton inactif
@kiara_wael please can you answer this. Why does the thread show as "answered" when nobody has answered?. all I wrote was please post in English!
Hello
I play on phone with Android
Yesterday when the magic hat appears, I can press it and then choose which joker I want, but when I press the video button, nothing happens.
Is it normal or is my phone malfunctioning?
Friendly fred.
Sorry you will need to use English to get an answer here, but also it does not sound like Candy Crush to me from what I understand in French. What is the magic hat and joker? I don't know this feature.
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I am not receiving my rewards
How to establish free bars and other
Bir sĂŒrĂŒ gĂŒĂ§lendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiĆ buna bir çözĂŒm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and Iâve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donât, here's a quick explanation: đ Video ads are not a permanent feature in the game. Like other special features, they can come and go. TheyâreâŠ
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isnât updating Episode Race counter isnât advancing Game progress resets to level 19,686 after closing and reopening the game Sync issuesâŠ
Welcome to the Community đ If youâre having trouble with your game, whether itâs missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center đ Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toâŠ