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Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Check out our House Rules!
Ps the video works in other places it is just the magic hat videos not launching
I have the same problem started 2 August, I have tried restarting my device and updates.
I have the same problem with the "Magic hat". The problem started recently. The the Button is not responding.
Hello Fred and thank you for taking the time to report this!
You should be able to watch a video so if it's not responding something might be wrong. Can you please restart your device and make sure you have the latest game app version installed?
That is still an answer 🙂
Bouton inactif
@kiara_wael please can you answer this. Why does the thread show as "answered" when nobody has answered?. all I wrote was please post in English!
Hello
I play on phone with Android
Yesterday when the magic hat appears, I can press it and then choose which joker I want, but when I press the video button, nothing happens.
Is it normal or is my phone malfunctioning?
Friendly fred.
Sorry you will need to use English to get an answer here, but also it does not sound like Candy Crush to me from what I understand in French. What is the magic hat and joker? I don't know this feature.
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had recht op 200 goudstaven bij spelden evenement en heb deze niet ontvangen candy crush saga( toen wel onder email adres benoit.vandevelde@skynet.be
I lost my more then 10300 golden bricks premium currency of game while signing up for the first time from my 1 year old guest account my levels are same but my all items are gone now I can't level up without any items kindly give me any kind of support
My profile picture has been changed again and I didn't change it?
I am not getting the 50 yellow candies to show up which are needed to get past level. Have purchased max amount of extra moves and NOTHING
The spinach/bok choy ad doesn't work and keeps crashing. It's very annoying. I'm no longer getting any extra moves, boosters, or levels. The game is unplayable without it. Like so many others, I just keep getting that ad. Please remove this ad so the game becomes playable again. Thanks in advance.
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…