Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I cannot close the ads
Hi everyone š
We are happy to announce that the issue with not being able to close an Ad after watching it should be fixed! Please restart your device if the issue persists and make sure you have the latest game app version installed.
Thank you for your patience and have a Sweet day š¬š«
Problem with IPad for ads. After watching the ad and your done, it freezes and wonāt exit to the game.
I canāt collect my rewards after watching food panda advertisementĀ
Hi and Welcome to the King Community
Thank you for reporting , In a meantime please force the Apps and Log in again.
Iām having the same/similar problem in IOS. The local area video ads count down then show reward granted. Clicking on the reward granted X does nothing. If you open a link in the video ad and go back it goes from āreward grantedā to ā2 secondsā and wonāt count down. I have to force close the game to get out of the ad. Iāve tried resetting my late model IPad, still happens on local ads.
I am having the same problem! Frustrated
Hi and Welcome to the King Community
Thank you for reporting , Please force the Apps and Log in again
I tries alot of time
I have the Same Problems with the ads and you have to leave the Game. No chance to stop this and Go on. Hope you fix this very soon.
I am stull unable to do that
Same here, itās very frustrating if you click accidentally!