Sign Up!

Why i am unable to close the ads. - šŸš« Issue Fixed!

chhetriakash624
chhetriakash624 Posts: 3

Level 1

edited August 2023 in Support

I cannot close the ads

Best Answer

  • QueenB
    QueenB Posts: 15,439
    Answer āœ“

    Hi everyone šŸ˜ƒ

    We are happy to announce that the issue with not being able to close an Ad after watching it should be fixed! Please restart your device if the issue persists and make sure you have the latest game app version installed.

    Thank you for your patience and have a Sweet day šŸ¬šŸ«

Ā«134

Answers

  • style66
    style66 Posts: 15

    Level 2

    edited August 2023

    Problem with IPad for ads. After watching the ad and your done, it freezes and wonā€™t exit to the game.

  • Eve18
    Eve18 Posts: 5

    Level 2

    I canā€™t collect my rewards after watching food panda advertisementĀ 

  • kiara_wael
    kiara_wael Posts: 157,001
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for reporting , In a meantime please force the Apps and Log in again.

  • k0hsamui
    k0hsamui Posts: 1

    Level 1

    edited August 2023

    Iā€™m having the same/similar problem in IOS. The local area video ads count down then show reward granted. Clicking on the reward granted X does nothing. If you open a link in the video ad and go back it goes from ā€œreward grantedā€ to ā€œ2 secondsā€ and wonā€™t count down. I have to force close the game to get out of the ad. Iā€™ve tried resetting my late model IPad, still happens on local ads.

  • Pattyt67
    Pattyt67 Posts: 247
    edited August 2023

    I am having the same problem! Frustrated

  • kiara_wael
    kiara_wael Posts: 157,001

    Hi and Welcome to the King Community

    Thank you for reporting , Please force the Apps and Log in again

  • chhetriakash624
    chhetriakash624 Posts: 3

    Level 1

    I tries alot of time

  • Schnuffi63
    Schnuffi63 Posts: 1

    Level 1

    edited August 2023

    I have the Same Problems with the ads and you have to leave the Game. No chance to stop this and Go on. Hope you fix this very soon.

  • chhetriakash624
    chhetriakash624 Posts: 3

    Level 1

    I am stull unable to do that

  • RafKing123
    RafKing123 Posts: 2

    Level 1

    edited August 2023

    Same here, itā€™s very frustrating if you click accidentally!

Hey! Would you like to give us your opinion?