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๐ŸŒถ๏ธ๐Ÿฌ Hot & Sweet right now in Candy Crush Saga!

Lost everything

designerbee
designerbee Posts: 3

Level 1

I lost all my boosters and lives when I deleted the game and reloaded because it was acting funny. Even though I was logged in through Facebook. (My progress and coins were saved which is great but odd.) That aside, why am I receiving my own request for lives? I am Jennifer. I am logged in with FB. Why is this happening?


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Answers

  • kiara_wael
    kiara_wael Posts: 158,038

    Hi and Welcome to the King Community

    Boosters and Lives are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters and Lives can be lost and just saved Levels.

    Please check links bellow about lose boosterย Here

  • designerbee
    designerbee Posts: 3

    Level 1

    Iโ€™m fine with the lost boosters. My question is why is the game asking me to send lives to me.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Answer โœ“

    Welcome back ๐Ÿ˜Š

    I checked the screenshot and look like this a temporary error. However I'm reporting this issue to my team and I will let you know asap I get any information from my team.

    Thank you ๐Ÿ™

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