Lost everything

designerbee

I lost all my boosters and lives when I deleted the game and reloaded because it was acting funny. Even though I was logged in through Facebook. (My progress and coins were saved which is great but odd.) That aside, why am I receiving my own request for lives? I am Jennifer. I am logged in with FB. Why is this happening?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2764864#Comment_2764864

Welcome back 😊

I checked the screenshot and look like this a temporary error. However I'm reporting this issue to my team and I will let you know asap I get any information from my team.

Thank you 🙏

kiara_wael

Hi and Welcome to the King Community

Boosters and Lives are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters and Lives can be lost and just saved Levels.

Please check links bellow about lose booster Here

designerbee

I’m fine with the lost boosters. My question is why is the game asking me to send lives to me.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2764864#Comment_2764864

Welcome back 😊

I checked the screenshot and look like this a temporary error. However I'm reporting this issue to my team and I will let you know asap I get any information from my team.

Thank you 🙏