Lost everything

designerbee · August 2023

I lost all my boosters and lives when I deleted the game and reloaded because it was acting funny. Even though I was logged in through Facebook. (My progress and coins were saved which is great but odd.) That aside, why am I receiving my own request for lives? I am Jennifer. I am logged in with FB. Why is this happening?

Sukanta_Biswas · August 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2764864#Comment_2764864

Welcome back 😊

I checked the screenshot and look like this a temporary error. However I'm reporting this issue to my team and I will let you know asap I get any information from my team.

Thank you 🙏

kiara_wael · August 2023

Hi and Welcome to the King Community

Boosters and Lives are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters and Lives can be lost and just saved Levels.

Please check links bellow about lose booster Here

designerbee · August 2023

I’m fine with the lost boosters. My question is why is the game asking me to send lives to me.

Sukanta_Biswas · August 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2764864#Comment_2764864

Welcome back 😊

I checked the screenshot and look like this a temporary error. However I'm reporting this issue to my team and I will let you know asap I get any information from my team.

Thank you 🙏

Lost everything

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