No internet connection

Question

Devices not updated to iOS 16, like my iPod, does it affect the app?

Candy crush works fine on my IPhone 13.

My iPod has my current level, if I am unable to connect to the internet will I lose that level I was at.

The app on the iPhone has me started at level 1.

Any way to retrieve the levels I was at?

thank you

leahjoan · Answer

Candy Crush on my iPod WON’T connect to internet. I am unable to save my progress. Level 7591

Second and third photo ⤴️

I recently put Candy Crush on my iPhone 13, it makes me start at level 1.

How do I save my progress on the iPod, so I can be at level 7591 on my iPhone?

Top photo shows what iOS my iPod is running.

Appreciate your help.

Leah

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/418747/no-internet-connection

Hello Leah @leahjoan 🤗 Hearty Welcome to our sweet King Community!

I am sorry!  I am a bit confused with the issue you are experiencing…

Which device does not has the updated software?  Is it your iPad or iPhone?  For any of the King Saga games to perform well, the operating software (iOS) must be 10 and above.  Please check this thread for more information (by clicking on the green lettered link) —> https://community.king.com/en/blog/discussion/369916/why-can-t-i-play-king-games-on-ios-9-and-android-4-anymore#latest

If our device software is not up to date, we can still play the game, but the latest features won’t work properly and the game often crashes!!

Can you please reply back with more details about the issue you are experiencing?  You can simply type in the blank box given below to my comment.

Hope to talk to you soon.  Have a great rest of the day🍫🍫