Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything thatβs not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Hello, my candy freezes when passing the level. Already update, restart, free memory, uninstall, basically everything that is suggested and continues to do. What solution do you give me?
Sign in or register to leave a comment and join the conversation.
Thanks for your response and we're sorry to learn that the game is still freezing during play π
Despite attempting all the suggested steps you've listed, we're at a loss for further suggestions unless you have access to an alternative device to test the game's performance. It seems the current device might be struggling to cope with the demands of the game. It could be enlightening to try the game on a different device to confirm this suspicion.
Good afternoon, I am using Motorola E20.
It was working fine until yesterday morning.
Hello @anigon09πββοΈ
Sorry!! The Community uses English language only!!
So, you must post your comments in English for me to able to assist youπ
Edited by CM: π€ Oops! Please repost in English so everyone can understand! Check out our House Rules!
Hello @anigon09π€ Hearty Welcome to our sweet King Community!
I am sorry to hear that your game is freezing and the troubleshooting steps did not work to resolve the issue!!
I would suggest you to contact the King Player Support team and report them about the issue. If you can tell me which device you are using, I will be able to provide you proper steps.
To reply back, simply type in the blank box given below to my commentπ«π«
