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Can't Ask for More Lives from CCS Friends!!!

Miss_Penny
Miss_Penny Posts: 7

Level 2

edited December 2023 in Support

I've tried the tips here but still can't ask for lives from CCS Friends. It's been like this for several weeks.

I just WASTED 20 mins of Boosters because I can't ask and rarely do people send me lives without asking.

VERY frustrating. I'm at Level 1210 and this is the first time this has happened.

I feel like I'm getting ripped off!

Attached is a screenshot in case no one believes me!!!


Answers

  • PummyRaj
    PummyRaj Posts: 43,868

    Hello @Miss_Penny🤗 Hearty Welcome to our sweet King Community!

    I am sorry to hear that you are not receiving lives into your game!!

    You said you cannot ask for lives!! Why is that? What is happening when you ask for lives? Can you explain a little bit?

    Did you make sure that your friends in "Friends" tab are all playing and not inactive?

    Please reply back and we will discuss more. You can type your message in the blank box given below 🍫🍫

  • Alienscar
    Alienscar Posts: 16,451

    Hi @PummyRaj I think if you look at @Miss_Penny's screenshot it is fair to say that due to the life requests at least some of her friends are active.

  • Alienscar
    Alienscar Posts: 16,451

    @Miss_Penny due to the removal of the level ranking Send Lives button there are currently only two ways of asking your friends for lives.

    You can click on the heart symbol and then select ask friends.

    You can also click on your in-game avatar and then select the Friends tab.

    Once you have opened the Friends tab you will see a list of your friends.

    Select a friend from the list one by one and you can then send or ask for a life.


  • Miss_Penny
    Miss_Penny Posts: 7

    Level 2

    Greetings,

    I am on level 1230 in Candy Crush Saga. Over a month ago the "Ask for more lives" button disappeared. Per your instructions I uninstalled CCS, restarted my phone, and reinstalled CCS. The selection is still not there (please see screenshot)!

    I have lost boosters and money because I couldn't ask for lives and I know i have hundreds of friends!

    Also I have HUNDREDS of CCS friends! I used to get sent so many lives that I couldn't accept any more.

    Any help to fix this is appreciated.

    Penny Smyth


  • Miss_Penny
    Miss_Penny Posts: 7

    Level 2

    Please see the screenshot that I sent you, that I evidently need to send again. It speaks for itself. I am on level 1230. I have hundreds of Friends and was always sent more than i needed. The selection isn't even there!!!

    I have spent money on Boosters that was WASTED because I couldn't accept more lives and 5 more lives cost 19 GOLD BARS!!!


  • Alienscar
    Alienscar Posts: 16,451

    Hello @Miss_Penny your screenshot doesn't show the right area of the game for requesting lives.

    To ask for lives click on your heart

    Then click on Ask Friends

    Then click Ask For Lives


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