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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My game is still no loading on my pc. Looks like it's loading, but then comes up as non responsive.
Tried to get help before.
Your loss King, I spend money on this game and now I can't play.
Can't play it on my phone, too small.
Hi Wendy @WendyBenson🤗
I am glad that the game is working on Incognito Mode!
If that is the case, then the issue is not with the game, but the browser. If you have updated the browser & cleared the cookies, there is nothing else you can do!
You just keep checking the browser every now and then and see if the game works again!
Keep crushing and have fun🍫🍫
Hi Wendy @WendyBenson🤗 Good Morning!
I am just a player like you. I help out our co-players from my experiences... at least half of the issues players post here are familiar to me! So, I do know the "what"! But, I do not know the "why" & "how" answers😅
The Orange screen you are experiencing right now - I too had it few months ago, and it took more than 2 months for the game to work again on my Edge browser.
Can you try something for me? Open the game in "Incognito" window/"guest" window. See if that works or not!
Hope to talk to you soon🍫🍫
Good morning, sorry for not replying earlier. Been reluctant to try anything new.
I tried today to play incognito, and it worked!!
Thank you! Will keep playing like that and see what happens.
Thanks again 😊
I play 4 other king games which are all working fine. Why would it be the browser for just candy crush?
Hello Debra @Debra_O'Neill🤗 Welcome to our King Community!
Can you tell me which device are you using to play the game?
Game not working as others have said.Gets to orange screen and freezes
Thank you, Wendy @WendyBenson!
If it is the sad face with "game not available" message, then it is the issue from Facebook. But, the Orange screen - it could be an issue on King servers or the browser we are using!!
** When there is issue on King side, many (or all) players will be experiencing the glitch. And also the game does not work on any platform - browsers or Windows 10/11 or mobile devices!
Will you be able to check for any of these remedies?
Yes the orange screen comes up that says it’s loading, the line gets to 100% and after a minute or so it says the page is not responding, exit or wait.
Hi Wendy @WendyBenson🤗 Welcome Back!
I am so sorry to hear that the game is still not working on your PC😕
I don't remember asking you last time... are you seeing a loading Orange screen OR a sad face with message saying "game not available" (or something like that)?
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My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
