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This is your chill zone! Talk about anything thatβs not Candy-related with other Candy players!.
My game is still no loading on my pc. Looks like it's loading, but then comes up as non responsive.
Tried to get help before.
Your loss King, I spend money on this game and now I can't play.
Can't play it on my phone, too small.
Hi Wendy @WendyBensonπ€
I am glad that the game is working on Incognito Mode!
If that is the case, then the issue is not with the game, but the browser. If you have updated the browser & cleared the cookies, there is nothing else you can do!
You just keep checking the browser every now and then and see if the game works again!
Keep crushing and have funπ«π«
Hi Wendy @WendyBensonπ€ Good Morning!
I am just a player like you. I help out our co-players from my experiences... at least half of the issues players post here are familiar to me! So, I do know the "what"! But, I do not know the "why" & "how" answersπ
The Orange screen you are experiencing right now - I too had it few months ago, and it took more than 2 months for the game to work again on my Edge browser.
Can you try something for me? Open the game in "Incognito" window/"guest" window. See if that works or not!
Hope to talk to you soonπ«π«
Good morning, sorry for not replying earlier. Been reluctant to try anything new.
I tried today to play incognito, and it worked!!
Thank you! Will keep playing like that and see what happens.
Thanks again π
I play 4 other king games which are all working fine. Why would it be the browser for just candy crush?
Hello Debra @Debra_O'Neillπ€ Welcome to our King Community!
Can you tell me which device are you using to play the game?
Game not working as others have said.Gets to orange screen and freezes
Thank you, Wendy @WendyBenson!
If it is the sad face with "game not available" message, then it is the issue from Facebook. But, the Orange screen - it could be an issue on King servers or the browser we are using!!
** When there is issue on King side, many (or all) players will be experiencing the glitch. And also the game does not work on any platform - browsers or Windows 10/11 or mobile devices!
Will you be able to check for any of these remedies?
Yes the orange screen comes up that says itβs loading, the line gets to 100% and after a minute or so it says the page is not responding, exit or wait.
Hi Wendy @WendyBensonπ€ Welcome Back!
I am so sorry to hear that the game is still not working on your PCπ
I don't remember asking you last time... are you seeing a loading Orange screen OR a sad face with message saying "game not available" (or something like that)?
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, Weβre aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. Weβve reported this to the Studio and itβs now under investigation. If youβre affected, please: Confirm youβre logged into the correct Facebook accountβ¦