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⛔ Episode/Weekly Race Gold Bars only partially received or not at all

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Answers

  • kiara_wael
    kiara_wael Posts: 156,967
    edited December 2023

    Hi and Welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

  • sophfille
    sophfille Posts: 1

    Level 1

    Hi

    i won the episode race and my gold bars weren’t credited! Can anyone help?

  • kiara_wael
    kiara_wael Posts: 156,967
    edited December 2023

    Hi and welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

    Ongoing issue - All games showing as offline, issues with transactions, friends or events

    We'll keep you posted HERE!

  • EleniB
    EleniB Posts: 3

    Level 1

    I passed level 1775 having retained my 62 God Bars.

    i was then awarded 25 Gold Bars. But have never received them. Why have you not sent me the Gold Bars. I should had received them before starting 1776.

  • lalym
    lalym Posts: 1

    Level 1

    I won 2 consecutive races. All i get are 5 gold bars when the game said i would get 35 and 45 on the race of champions. Also there is a connection issue when claiming a reward

    IMG_0756.png
    IMG_0757.png


  • kiara_wael
    kiara_wael Posts: 156,967
    edited December 2023

    Hi and welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

    Ongoing issue - All games showing as offline, issues with transactions, friends or events

    We'll keep you posted HERE!

  • nereahgudah
    nereahgudah Posts: 1

    Level 1

    My coins are not updating what could be the issue

  • fen106
    fen106 Posts: 1

    Level 1

    just finish 2 times level no get 45 bar 2 times, please add to my game

  • kiara_wael
    kiara_wael Posts: 156,967
    edited December 2023

    Hi and welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

    Ongoing issue - All games showing as offline, issues with transactions, friends or events

    We'll keep you posted HERE!

  • kiara_wael
    kiara_wael Posts: 156,967
    edited December 2023

    Hi and welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

    Ongoing issue - All games showing as offline, issues with transactions, friends or events

    We'll keep you posted HERE!

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