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I would like a refund of 69 gold bars please. Somehow I purchased 6 hours of life which I definitely do not want! Never did that. Just playing for a bit before I take a nap.
It's happened to other players as well. I think King make it too easy to accidentally buy something with gold. They deliberately don't ask us to confirm any purchases with gold bars. And they make the tabs green, so you are more likely to click on it.
Hello @jrichko what you describe used to be a very common complaint and the complaints actually turned into an idea that you can vote on. As for getting your 69 gold bars back please note that King generally do not replace items (including gold) that you won just by playing the game.
Here is a link to the idea in case you would like to add your vote.
https://community.king.com/en/candy-crush-saga/discussion/266469/confirming-before-spending-gold-bars/p1
Hi and welcome to the King Community
Sorry to hear that are not happy with the purchase but unfortunately the Community is not able to handle refunds.
How to get that refunded or compensated - Please check Here
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Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame me stalno izbacuju iz igrice.
how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…