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Why does my game keep going black and making me start over? I'm losing my lives this way.
I'm on level 9481
Black screen in middle of level& sometimes while watching ads it will go black. Just started this since Monday or Tuesday this week. I have a samsung android Galaxy A12. Google play store is the Candy crush saga app i use. Version 1.272.4.1. This is very irritating losing my lives.
Hello @AGore1966🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!
Are you getting the black screen when you are in the middle of playing a level? Are you watching an Ad while the game crashed?
Can you please tell me which device you are using? If you are on a mobile device, the version of the game App, as well as the software version of your device.
Please reply back by typing in the blank box given below🍫🍫
Hi and Welcome to the King Community
This issues has been reported to the game team . for more info and to give feedback here
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