Why am I punished for not being able to play everyday?

spottedhorse

I ask this because a have a win streak of at least 600..I received my daily play stars. I won my weekly race this week.

Yet I know I have one at least 3 or 4 races ! Yet no gold. I did get candy royal yesterday even though I had to win 21 in a row as stated in a pop up message because of not playing.

I at least try to send plenty of lives almost everyday...

So why are yall withholding gold and events,,,,,,,,,,,,?

Blessings to all!

Alienscar

Yet I know I have one at least 3 or 4 races ! Yet no gold

Hello @spottedhorse not receiving gold for winning the Episode Race is not due to you not playing everyday it is just the result of an unresolved issue that has been going on for quite some time now.

https://community.king.com/en/candy-crush-saga/discussion/428492/episode-weekly-race-gold-bars-only-partially-received-or-not-at-all

I did get candy royal yesterday even though I had to win 21 in a row as stated in a pop up message because of not playing.

Having to complete 21 levels to win the Candy Royale has nothing to do with you not playing. The 21 level requirement is a special version of the Candy Royale that is called the Golden Challenge and it only appears at the weekend.

Alienscar

Yet I know I have one at least 3 or 4 races ! Yet no gold

Hello @spottedhorse not receiving gold for winning the Episode Race is not due to you not playing everyday it is just the result of an unresolved issue that has been going on for quite some time now.

https://community.king.com/en/candy-crush-saga/discussion/428492/episode-weekly-race-gold-bars-only-partially-received-or-not-at-all

I did get candy royal yesterday even though I had to win 21 in a row as stated in a pop up message because of not playing.

Having to complete 21 levels to win the Candy Royale has nothing to do with you not playing. The 21 level requirement is a special version of the Candy Royale that is called the Golden Challenge and it only appears at the weekend.