Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hello I need some help!!!!!
I finished 1st spot on the leaderboard. I thought all I must do is to stay on the 1st Spot. When I started playing the leaderboard is gone.
Please I need some help
Boydee5
Hello again @Boydee5🙋♀️
At the top of that email you have received, you will see very very tiny letters which says "please type your reply above this line". Click on the Reply button in your email, and you should find yourself at the top of that line. So, you are all good to send a reply to that automated email you have received.
** If you have any screenshots, it would be best to add them in that reply.
I am suspecting that they are super busy as they might have been receiving numerous complaints (about the missing event) from players like you and me! I guess it will take a while for them to attend us!!
Thank you for responding to me.
This morning I had sent an email to Contact us. And replied to me they all are taking care of a lot issues and go to KING COMMUNITY and asked some help and support here. I did click on the linked that you have sent me and email them my issues.
Once again, thank you I truly do appreciate your help.
I just hope someone would get back with me.
Hello @Boydee5🤗 A Warm Welcome to the King Community!
I am also experiencing the same thing! I came first in yesterday's round. I did not receive the prize and the 2nd round did not appear either!
So, I have sent a complaint to the King Player Support team. You too please do the same through this link —> https://soporto.king.com/contact
I did exactly what you said. Unfortunately, Still nothing!!!!!
I did exactly what you said. Unfortunately still nothing.
Please help
Thank you
Hi and Welcome to the King Community
Please Log out of the game -- close the App -- restart your device after shutting it down for about 10 minutes -- reopen the App and log into the game -- replay a level that has Purple candies and win it -- see if the leaderboard appears again.
New here? Sign in or create an account to join the fun.
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
