I can’t play music while playing candy crush saga.

orwell

This has never happened before but this issue started a couple of days ago. I didn’t change any settings in the game either. While playing the game, the music suddenly stopped and since then, I couldn’t keep the music on. It just automatically stops when I start playing the game. I’ve turned my mobile off and on again but didn’t help. Why is this happening?

QueenB

Hi everyone experiencing this issue,

I'm sorry to hear about the trouble with playing music or audio in the background while playing Candy Crush Saga. We're not sure what might have happened, but I'll share your feedback with the developers and see what they can find out.

In the meantime, please make sure your device is updated to the latest iOS version. Also, could you please provide us with your Game ID? You can find it by following these steps HERE

Thank you for your patience, and we’ll do our best to get this resolved for you!

poulet1

I’m no longer able to listen to my music while playing the game.
Can we fix this?