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This has never happened before but this issue started a couple of days ago. I didn’t change any settings in the game either. While playing the game, the music suddenly stopped and since then, I couldn’t keep the music on. It just automatically stops when I start playing the game. I’ve turned my mobile off and on again but didn’t help. Why is this happening?
Hello @poulet1 🤗 A Warm Welcome to the King Community!
There is no issue with your game but, a change King brought in. While the Candy Crush Saga App is opened, we cannot run other apps in the background!
We had a complaint few months ago! Let me check what our Community In-charge has suggested them🤔
I was used to play CCS listening to podcasts or utube in the background. The only time the audio used to stop was when a propaganda was playing, which was resumed after muting the videos.
Now, I cannot listen to neither podcast, nor utube audio nor even PIP videos while playing CCS. I believe this might be a bug from the last update for IOS.