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This ad freezes every time it pops up,
The Tim Hortons ad never works and there are a few others that require you to close multiple windows after the reward is supposedly earned that is not always received.
October 3, 2024 - 08:24 AM NST
Hi @PummyRaj, Have you noticed the complaints about this nothing but increased after QueenB said they were gonna work on getting it fixed. There's lots of complaints already here at the Community (separate posts). This has been ongoing for quite a while now, and to me it almost seems like complaints are being ignored. And that's pretty disappointing (again). Please do take this seriously, don't forget about this.
Have a nice evening…
Hi @Hansa_Modha 🙋♀️
I have just responded to your other question. Please go to your question to find out what to do (click on “view post” or on the time that is next to your name and you can open your question thread 👍).
Thank you🍫🍫
I have same problem, one particular ad freeze all the times , it happens when I am about to win level by watching ad and get UFO , I have to exit out at the end and loose the level . It happens countless times , lost so my lives and boosters in progress.
Hi Buttonguy52,
Sorry to hear that you're experiencing issues with this ad freezing. To help resolve this, please follow these steps:
Our support team will investigate the issue and work on getting it fixed. Thank you for your patience and understanding.
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這次參加別讓巨魔吃蛋糕的活動,三次我都在第一階段的時間內收集到所有色糖果,但我都沒拿到全部的獎勵
I am not getting free moves Pls reset my account to get free moves
Is anyone having issues with don't feed the troll this weekend(1/30-2/1)? I completed the the event fully but only got a couple of the rewards. It almost seemed like the rewards were in the opposite order from normal and I only received the top 2 despite the troll eating nothing. Thanks for any information and sorry if…
I deleted my account by mistake. Is there a way I can restore this besides deleting everything and starting over? My email address is dgames@mchsi.com. Would like to try and save my games and positions.
I just finished the orange collection challenge before the time ran out, but only received 1 reward. Then I completed the race and didn’t receive my gold bars. It should have been 40 (special race) but nothing, then I got a notification to close the app but do not reinstall. Please help!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…