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⛔ Error Connecting to App Store - Under investigation!

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Answers

  • 1607Bihac
    1607Bihac Posts: 36

    Level 3

    I don’t get it what’s the problem!Just know that since I last updated the game it started with no connection to the App Store from day 2! Very annoying and frustrating!

  • yaeli1979
    yaeli1979 Posts: 5

    Level 2

    Reinstall the game you lose your boosters ?

  • Fance
    Fance Posts: 14

    Level 2

    Yes. Boosters are stored in your local app cache and will be gone if you remove/reinstall the game.

  • NeilK
    NeilK Posts: 29

    Level 3

    Dear Candy Crush.

    We have all tried clearing the cache, turning Wi-Fi off/on, using a different Wi-Fi connection, using data connection, updating the game, check the device settings……. But to no avail.
    There are just more and more people reporting the same issues of no boosters pre/post game. Unable to use boosters. Unable to buy boosters. Unable to give lives to friends. The list goes on.

    Would you do the decent thing and get regular updates on here. As it feels like we are all just being ignored.

    Thanks - Neil

  • 1607Bihac
    1607Bihac Posts: 36

    Level 3

    Exactly!!!We are all being ignored!!Always same answers and nothing is helping.They are even not trying to fix the issue.

  • gino1967
    gino1967 Posts: 4

    Level 1

    what a shame, i have the same problems, but no one is helping

  • Jennifer_Kloc
    Jennifer_Kloc Posts: 4

    Level 1

    Been having the same problem for a week now. So guess what I can't play the game as almost every level requires me to use gold bars or boosters and I can't access them. It is so frustrating. Please fix this soon!

  • 1607Bihac
    1607Bihac Posts: 36

    Level 3

    ha..there was a new update today for CCS and it’s still not working !!!

  • cwgames99
    cwgames99 Posts: 69

    Level 3

    Have been getting the same message for awhile. Since I don’t want to risk losing my episode win streak, I will only play old levels to earn boosters until this problem is fixed. It’s gotten very boring. Please fix this.

Hey! Would you like to give us your opinion?